Using Cognitive Computing to Humanize Computer Interaction
Every so often there is a fundamental shift in how we interact with “machines”. The era of cognitive computing is about to trigger a new shift.
The background
It is easy to forget how far input devices have evolved since the first automated computing devices were introduced just over a century ago. Today we are all used to touching, swiping and pinching using our fingers, on the screens in order to interact with machines.
This move to touch was a radical shift from typing on a computer keyboard or using a mouse (more recent), which was the norm, since the first automated computing devices were introduced just over a century ago.
I
t is pretty amazing to think that today we use touch to interact with machines daily. We rarely give that a second thought. Touch has undoubtedly augmented existing interaction models and opened new possibilities. There are now many things where touch is simply the best method of interacting with a machine.
Despite the innovation it is a fact that we have still not been able to really humanize the experience of working with computers or machines.
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